The Team Behind The Results
Behind every engagement is a team that knows how to execute. From analysts and project leads to field specialists and technologists, our people turn strategy into measurable outcomes for every client we serve. They bring deep industry experience, attention to detail, and a shared belief that good work speaks for itself. Whether building new systems, integrating data, or supporting day-to-day operations, our team keeps Meritus clients moving forward with precision, accountability, and pride in the results.
Luciano Chetan
Luciano is the driving force behind Meritus Group, a visionary leader who turns complex challenges into growth opportunities. With a rare mix of strategic insight, technical expertise, and relentless drive, he’s the reason big ideas become real world wins for the company and its clients.
Michael Poe
With over a decade of experience in luxury appliance installation, including work with the industry’s top brands, Michael is the go to expert techs trust. His hands on training consistently earns 10-out-of-10 ratings, and his reputation in the field is as solid as his customer relationships.
Jennifer Henderson
Jen is the architect behind the training programs that actually stick from onboarding to advanced skills. With a sharp eye for what teams need and a warm, encouraging presence, she builds learning that empowers everyone, from new hires to industry vets.
Louisa Grigorian
Louisa spent over 15 years building software at the highest level before pivoting into marketing and operations. Today, she uses that same problem solving mindset to scale systems, streamline teams, and position the company for long term leadership in the industry.
Our Teams Behind The Scenes
The Meritus team is the driving force behind every transformation we deliver. Together, they manage the full spectrum of our five core capabilities—optimizing last-mile and supply chain networks, strengthening financial and operational controls, elevating customer impact systems, supporting private equity integrations, and embedding AI-driven performance into daily execution. Their role is to connect strategy with systems, people with process, and data with decision-making, so our clients gain not just solutions, but the operational discipline to scale and sustain them.